Global Anti-Bribery Guidance

Best practice for companies in the UK and overseas

14. Training & Communication

Quick Read

Engaging with employees in innovative and integrated ways will help maintain a culture of integrity

Internal communication and training are essential in providing the necessary information, knowledge and skills to directors and employees in relation to the anti-bribery programme.  They should bring to life the provisions set out in the company's code of conduct and the anti-bribery policies and procedures.

Engagement with employees through surveys, focus groups and dialogue with line managers can further deepen the way the company interacts with employees on its anti-bribery programme. The company’s leadership should reinforce messages with a strong tone from the top and from line managers who have an important role in representing and communicating the anti-bribery programme.

Key elements of best practice

  • Integrated: Take an integrated approach to all aspects of anti-corruption employee engagement to ensure that employees receive consistent messaging and advice across: training, advice and whistleblowing channels, line management and departmental communications, incentives, appraisal, and recognition.
  • Tailored communications and training: Implement tailored communications and training based on risk assessments of where bribery is most likely to be encountered by employees. Tailor training to local cultures and needs.
  • Appropriate messages: Convey anti-bribery messages that are seen by employees as appropriate, attainable and which will build confidence and trust in the company and its integrity.
  • Appraisal: Build compliance with the anti-corruption programme and completion of training into the appraisal procedure and ensure personnel files document training needs and training received.
  • Continuous improvement: Encourage employees to make suggestions for improving anti-corruption internal controls and procedures.